← bharatfy.in
Refund Policy
Bharatfy Improvements Private Limited · Version 1.0 · Effective 21 July 2026
This Refund Policy is published under the Consumer Protection (E-Commerce) Rules, 2020 (Rule 5). It applies to Bharatfy360, TalentCode and Vaastu Consulting bookings paid on bharatfy.in. Earthpot Global exports are governed by their own commercial contracts, not this policy.
1. Cancellation & refund windows
- Before service begins: free cancellation with a full refund up to one (1) business day before the scheduled service (Bharatfy360 shoot / Vaastu visit / TalentCode scan).
- After the scan/shoot/visit has taken place: the service is treated as performed. TalentCode reports, once generated, are non-refundable because the deliverable has been produced.
- Deficiency in service: if a service is deficient or not delivered as described, you remain entitled to your remedies under the Consumer Protection Act, 2019, including re-performance or refund.
2. How refunds are made
Approved refunds are credited to the original payment instrument via Razorpay, normally within 5–7 business days of approval. GST charged is adjusted/refunded proportionately.
3. Failed or duplicate payments
For failed transactions where money was debited, auto-reversal is initiated within the RBI-prescribed turnaround time (typically T+5 working days), consistent with RBI's Harmonisation of Turn Around Time directions.
4. Money-Back Guarantee
Where a customer receives a goodwill refund, any referral commission already released to a referrer is not affected (see Commission Policy).
5. How to request a refund
WhatsApp +91 88825 92317 or email bharatfy@gmail.com with your booking details. This policy does not limit your statutory consumer rights.
Grievance & Data Protection Officer
For any complaint, data-protection request, or question about these policies, contact our Grievance & Data Protection Officer,
Siddhartha Rray, Bharatfy Improvements Private Limited, Greater Noida (West), Uttar Pradesh, India. Email:
bharatfy@gmail.com · WhatsApp:
+91 88825 92317.
We acknowledge every grievance within
48 hours and endeavour to resolve it within
one (1) month (Consumer Protection (E-Commerce) Rules, 2020). Grievances and requests under the Digital Personal Data Protection Act, 2023 are responded to within
90 days. If unsatisfied, a data principal may complain to the Data Protection Board of India.